What to do if – ZANKER KBU 12401 DK User Manual
Page 19
What to do if…
Warning! Before troubleshooting, disconnect the
mains plug from the mains socket.
Only a qualified electrician or competent person must
do the troubleshooting that is not in this manual.
Important! There are some sounds during normal use
(compressor, refrigerant circulation).
Problem
Possible cause
Solution
The appliance does not oper-
ate. The lamp does not oper-
ate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected to
the mains socket correctly.
Connect the mains plug to the mains
socket correctly.
The appliance has no power. There
is no voltage in the mains socket.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates
continually.
The temperature is not set correctly.
Set a higher temperature.
The door is not closed correctly.
Refer to "Closing the door".
The door has been opened too fre-
quently.
Do not keep the door open longer than
necessary.
The product temperature is too high.
Let the product temperature decrease
to room temperature before storage.
The room temperature is too high.
Decrease the room temperature.
Water flows on the rear plate
of the refrigerator.
During the automatic defrosting proc-
ess, frost defrosts on the rear plate.
This is correct.
Water flows into the refrigera-
tor.
The water outlet is clogged.
Clean the water outlet.
Products prevent that water flows in-
to the water collector.
Make sure that products do not touch
the rear plate.
Water flows on the ground.
There is too much water in the air
deflector.
Clean the air deflector.
The temperature in the appli-
ance is too low.
The temperature regulator is not set
correctly.
Set a higher temperature.
The temperature in the appli-
ance is too high.
The temperature regulator is not set
correctly.
Set a lower temperature.
The door is not closed correctly.
Refer to "Closing the door".
The product temperature is too high.
Let the product temperature decrease
to room temperature before storage.
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