Solving network problems, Where to get help, Solving network problems where to get help – Nortel Networks 822p User Manual

Page 87: Contacting technical support

Advertising
background image

Solving Problems

87

Solving Network Problems

You don’t see your projector in the EMP Monitor window.

Make sure that you’ve connected the projector to the network and
configured it correctly; see page 91. Also, make sure you’ve
registered the projector with EMP Monitor; see page 95.

Make sure that Standby Mode in the projector’s Extended menu
is set to

Network On

; see page 58.

If the computer you are using is running Windows XP or 2000,
you must be logged in as the Administrator.

Try restarting your computer.

You don’t receive an e-mail over the network when a
projector problem occurs.

Make sure that Standby Mode in the projector’s Extended menu
is set to

Network On

; see page 58.

Make sure that you’ve connected the projector to the network and
configured it correctly; see page 91.

Make sure you set up projector e-mail alerts correctly in the
Network menu (see page 93) or in EMP Monitor (see page 98).

Where To Get Help

Epson provides these technical support services:

Internet Support

Visit Epson’s support website for solutions to common problems with
the PowerLite 822p or PowerLite 83c. You can download utilities
and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.

Visit Presenters Online to access tips, templates, and training for
developing successful presentations.

Advertising
This manual is related to the following products:

83c