Technical support form – National Instruments PC-DIO-24/PnP User Manual

Page 93

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Technical Support Form

Photocopy this form and update it each time you make changes to your software or hardware, and use
the completed copy of this form as a reference for your current configuration. Completing this form
accurately before contacting National Instruments for technical support helps our applications
engineers answer your questions more efficiently.

If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.

Name __________________________________________________________________________

Company _______________________________________________________________________

Address ________________________________________________________________________

_______________________________________________________________________________

Fax ( ___ )___________________ Phone ( ___ ) _______________________________________

Computer brand ________________ Model ________________ Processor___________________

Operating system (include version number) ____________________________________________

Clock speed ______MHz RAM _____MB

Display adapter __________________________

Mouse ___yes ___no Other adapters installed _______________________________________

Hard disk capacity _____MB

Brand _____________________________________________

Instruments used _________________________________________________________________

_______________________________________________________________________________

National Instruments hardware product model __________ Revision ______________________

Configuration ___________________________________________________________________

National Instruments software product ____________________________ Version ____________

Configuration ___________________________________________________________________

The problem is: __________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

List any error messages: ___________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

The following steps reproduce the problem:____________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

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