Nortel Networks Nortel Business Services Gateway BSGX4e User Manual

Page 14

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How to get help

1 Introduction and preparation

15

NN47928-311

Getting help from a specialist by using an Express Routing

Code

To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:

www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or
authorized reseller, contact the technical support staff for that distributor or reseller.

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See also other documents in the category Nortel Networks Hardware: