Smdi calling party identification, New user tutorial introductory recording – Toshiba Stratagy IVP8 User Manual

Page 41

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Installation

Step 13: Program the Applications

Stratagy IVP8 Installation Guide 01/02

29

SMDI Calling Party Identification

The

Strata CTX/Strata DK telephone system only provides the Stratagy IVP8 with incoming

Calling Party ID via SMDI integration. Data messages or packets are sent into the system to
provide information concerning the type of call and the calling party ID.

Note

When configuring the Stratagy IVP8 for SMDI, make sure both the Stratagy IVP8 and the
telephone system are configured concurrently. If the phone system is configured for a 10-
digit Calling Party ID, the Stratagy IVP8 must also have the proper 10-digit integration
patterns in the System Integration Patterns screen (see

page 22

). Also make sure the correct

notification template has been selected in the User ID Notify screen.

See

Chapter 11 – SMDI Serial Integration

in the Stratagy R3 I&M Manual for detailed information

on SMDI, caller ID, and

%K

token use.

New User Tutorial Introductory Recording

The New User Tutorial feature plays a introduction prompt prior to beginning the tutorial. Stratagy
comes with a default recording that is saved in the system as a voice file called
‘TUTORIAL.VOX’. This file can be found in the STRATAGY directory on the hard drive.

This prompt can be rerecorded to personalize the introductory recording. For example the
recording could say, “The following is a new user tutorial that will walk you through the set up of
your mailbox... Please see Jane Doe your Installation Coordinator for XYZ Telecom if you have
any questions.”

The default recording can be rerecorded by the use of Token Programming.

Rerecord Tutorial

1. Create a new User ID in the system.

2. In the Extension field enter:

@KR(C:\\STRATAGY\\TUTORIAL.VOX)G(991)

@

stop normal processing

KR

record a voice file

( )

file name and location within parentheses

G(991) Go to User ID 991

3. Call into the Stratagy system and dial the newly created mailbox. A beep will be heard to

indicate the start of recording.

4. Record the new TUTORIAL.VOX, finish recording by pressing .

5. To rerecord, redial the mailbox number.

6. To playback the new recording, create an additional User ID with the following Token string in

its Extension field:

@P(X,C:\\STRATAGY\\TUTORIAL.VOX)G(991)

@

stop normal processing

X

valid DOS file name

( )

file name and location within parentheses

G(991) Go to User ID 991

7. As with all Token Programming, make sure that the Do Not Disturb feature is Off or the token

program will not run.

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