Backup utility – Toshiba Stratagy IVP8 User Manual

Page 45

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Maintenance

Tools

Stratagy IVP8 Installation Guide 01/02

33

Backup Utility

The Stratagy IVP8 Backup Utility is used to back up information from the Stratagy IVP8 flash
drive to the hard drive of the Stratagy Admin PC.

CAUTION!

Because of possible errors that can be induced through the telephone network,
Toshiba advises that you perform the Backup Utility on site.

Backup functions are available for either a customer’s database or mailbox names and greetings, or
both. They consist of:

Database
All mailbox settings and information, Stratagy IVP8 system configuration settings, notification
templates, auto schedules, and all information concerning the selected telephone system’s
integration information.

Mailbox names and greetings
All names and greetings that have been recorded for all programmed mailboxes (personal and
company).

Backing up your Stratagy IVP8 system regularly enables you to restore the system with minimal
data loss if the system fails.

Note

Messages cannot be backed up.

CAUTION!

During the Backup and Restore procedures, the Stratagy IVP8 cannot process
calls. When any Backup or Restore function is selected, Stratagy Admin queries
the Stratagy IVP8 concerning calls currently in progress. If calls are in progress,
Stratagy Admin asks if the calls can be terminated. If call termination is
selected, any current connection is disconnected, and all ports are commanded
to go off-hook to prevent any further calls. If call termination is denied, the
Backup or Restore procedure is halted.

If the connection between the Stratagy Admin PC to the Stratagy IVP8 is lost,
communication can be re-established by simply shutting down and restarting
the Stratagy Admin in the usual manner.

If the connection between the Stratagy Admin PC and the Stratagy IVP8 is
through the internal modem, that connection is the only one NOT dropped if a
Backup or Restore function is selected. If this type of connection is dropped, the
Stratagy IVP8 port goes idle and accepts new incoming calls. Connection to the
internal modem can be re-established through this port.

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