Tripp Lite SNMP Solo MT-SE-37/02 - Manual (Page 42)

SNMP Solo
36 Appendix
Placing a Technical Support Call
In order to diagnose the problem you are having, our technicians need
the following information from you:
Installation Site:
Company Name:
Address:
City: State: ZIP code :
Installation Site Contact:
Full Name:
Phone Number: Fax Number:
If you are a consultant,
Consultant Name:
Phone Number: Fax Number:
Computer System:
Operating System and version:
System Manufacturer:
System Model Number:
NMS name and revision number:
UPS:
Manufacturer:
Model Name/Number:
Type of Port Connector (How many pins, male or female.):
What are the symptoms?