C. customer service – Western Telematic IPS-15 User Manual

Page 51

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C. Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST/PDT,

Monday through Friday. When calling, please be prepared to give

the name and model of the unit, its serial number and a description

of its symptoms. If the unit should need to be returned for factory

repair it must be accompanied by a Return Authorization number

from Customer Service.

WTI Customer Service

5 Sterling

Irvine, California 92618

Toll Free Service Line: 1-888-280-7227

Local Phone: (949) 586-9950

Service Fax: (949) 457-8138

Email: [email protected]

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