Ribbon problems – Zebra 105SL User Manual

Page 135

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127

Troubleshooting

Ribbon Problems

6/30/06

105SL User Guide

11342L-001 Rev. A

Ribbon Problems

Table 16

identifies problems that may occur with ribbon, the possible causes, and the

recommended solutions.

Table 16 • Ribbon Problems

Problem

Possible Cause

Recommended Solution

Broken or melted
ribbon

Darkness setting too high.

1.

Reduce the darkness setting.

2.

Clean the printhead thoroughly.

The printer does not
detect when the
ribbon runs out.

The printer was calibrated
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.

Calibrate the printer, this time using ribbon, or
load printer defaults. See

Calibrate Media and

Ribbon Sensor Sensitivity on page 88

or

LOAD

DEFAULTS on page 75

.

In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.

The ribbon light is on
even though ribbon is
loaded correctly.

The printer was not calibrated
for the label and ribbon being
used.

Perform the calibration procedure in

Calibrate

Media and Ribbon Sensor Sensitivity on page 88

.

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