Z Microsystems 19 - Manual (Page 44)

Doc# 27-0023UM Rev 1.0 Issued 09/04
44
APPENDIX
Z Microsystems’ one-year Standard Warranty includes a 90-day AirSpare Service Plan.
This means that if any standard Z Microsystems’ product fails within the fi rst 90 days after
shipping, the customer will receive a new replacement.
All non-standard* products are covered for one year under Z Microsystems’ Standard
Warranty that includes free parts and labor. However, the 90-day AirSpare Plan can be
purchased as an additional option for non-standard products.
1-90 days - Z AirSpare Service
• 91-365 days - Free Parts and Labor
• 9-5 EST telephone technical assistance
• Online technical help
• Email product updates
*a non-standard product is a prototype or a product specifi cally designed or engineered
per a customer’s specifi cation
To return a defective product a customer can call the Z Microsystems Customer Ser-
vice Department at 1-858-657-1000, ext. 232, or fi ll out the RMA Request Form on our
website. Please see the section in this manual titled, “Replacements” for details on how to
replace a part.
Standard Warranty
-no charge-
WARRANTIES