3Com 2101 - Manual (Page 46)

46 C HAPTER 5: S TANDARD F EATURES
■ To answer a call:
■
If you DID NOT hang up the handset, press the Call Toggle button.
■
If you DID hang up the handset, pick it up again.
3 To place the second call on hold, press the Hold button.
On an NBX Basic Telephone, you can place at most two calls on hold.
On the NBX Basic Telephone, if you have placed two calls on hold, how
you return to the calls depends on whether you have hung up since you
put the second call on hold.
If you have placed two calls on hold:
■ And you DID NOT hang up the handset, press Call Toggle to return to
the call that you most recently put on hold. Then press Call Toggle
again to put that call on hold and return to the second call.
■
And you DID hang up the handset, pick up the handset to return to
the call that you most recently put on hold. Then press Call Toggle to
put the call on hold and return to the second call.
Transferring a Call When you answer an incoming telephone call, the Transfer feature allows
you to send that call from your telephone to any other internal line or, if
your call permissions allow, to an outside line. (To view your permissions,
log in to NBX NetSet > User Information > Call Permissions. The
administrator can change your call permissions.)
Announced
(Screened) Transfer
Before you complete a transfer, you can announce to the recipient that
you are transferring a call. The recipient can then decide whether to take
the call. To announce a transfer:
1 While on a call, press the Transfer button. The system places the caller
on hold and selects a new line.
2 Dial the extension number to which you want to transfer the call.
3 When the recipient answers, announce the call.
■ If the recipient wants to take the call, press Transfer again to
complete the transfer, and hang up the handset.
■ If you are on an NBX Business Telephone and the recipient does not
want to take the call, retrieve it by pressing the Access button on
which the call originated.