AASTRA DT4x2 for BusinessPhone User Guide EN - Manual (Page 121)

121 BusinessPhone – Cordless DT412/DT422/DT432
Glossary
Glossary
Abbreviated Number Dialling
Initiating a call to a preprogrammed number by
dialling a code or pressing a key. Common
abbreviated numbers, means that all
extensions can use them. See section
“ Common Abbreviated Numbers ” on page 34.
Account Number
To place call cost on an Account Number. See
section “ Account Number ” on page 80.
Callback
An indication to a busy extension, to inform the
person that you want to speak to him/her. See
sections “ Messages ” on page 56 and
“ Outgoing Calls ” on page 28.
Camp-on
To place (queue) a call to a busy extension. See
section “ Outgoing Calls ” on page 28.
Directory number
Numbers with 1-8 digits which are assigned to
extensions or external lines or as Common
Abbreviated Numbers.
Direct Inward System Access (DISA)
If you are working externally, the DISA function
enables you to make external calls (long
distance) via the company PBX. You only pay
for the call to your company. See section
“ Common Abbreviated Numbers ” on page 34.
Diversion
Incoming calls to an extension are diverted to
another directory number (extension, Common
Abbreviated Number or the operator).
There are three possibilities:
1. Direct, which means that all calls to an
extension are forwarded directly.
2. On no reply, which means that a call is
forwarded if it is not answered within a certain
time.
3. On busy, which means that a call is
forwarded if the extension is busy.
See section “
Call Forwarding ” on page 46.
Diversion Bypass
This is useful for letting urgent calls through to
an extension where Diversion is active. See
section “ Diverted extension ” on page 33.
Extension
All telephones connected to the PBX have a
unique internal number (up to 8 digits). You can
see your number.
Hold
To put a call on hold. See section “ Put a call on
hold ” on page 45.
Information
Internal callers are informed about absence
and time of return. External callers are diverted
to the operator, where the same information is
available. Information can be of two kinds:
1. Preprogrammed text information.
2. Voice information.