Troubleshooting – Magimix MULTIFUNCTION STEAMER User Manual

Page 16

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14

TROUBLESHOOTING

If you cannot identify the cause of the problem, contact our Customer Care department for details
of your nearest Magimix approved after-sales service agent.
If your appliance is faulty, consult a Magimix approved after-sales service agent.

You must never dismantle your appliance yourself.

Problems

Solutions

Your appliance does not work

• Plug in your appliance and check your

power cord connections.

The food is not cooked

• If the food is too thick, extend the cooking

time or cut into smaller pieces.

Some of the food is not cooked

• The basket may be too full. Avoid

overloading it.

The orange “keep warm” light does not
come on

• The steamer has not yet reached the right

temperature. Bring the water up to boiling
point, using the timer, then turn the switch
to the “keep warm” function

The water overflows/foams

• There is too much water in the water tank,

so use less.

• Fish can make the water foam.

Loud buzzing noise

• Safety alert: the steamer is empty or has

boiled dry.

• Fill the water tank.

Your yoghurt will not set
(electronic model only)

• Check your the

setting

• Use whole milk
• Follow the quantities (1 litre + 1 yoghurt

for 9 pots)

• Use a fresh starter. If you have been using

homemade yoghurt, try shop-bought
yoghurt instead

• Do not move the steamer during the

cooking time

• Increase the cooking time

!

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