3 troubleshooting, 1 troubleshooting during operation, 1 troubleshooting during operation on – Hach-Lange NH4D sc Ammonium Sensor User Manual

Page 34: Troubleshooting

Advertising
background image

34

Troubleshooting

6.3 Troubleshooting

6.3.1 Troubleshooting during operation

Symptom

Possible cause

Corrective actions

Incorrect measurement
values

Calibration too old; calibration was not suitable for
the particular case; big change in the waste water
matrix

Carry out suitable calibration

Strongly fluctuating pH values above pH 8,
see

section 2.3 on page 9

.

Carry out external pH compensation. Contact
our service department.

Strongly contaminated membranes and/or
reference electrode

Clean the sensor cartridge using a brush
and/or rinse the sensor cartridge with clean
water (without cleaning agents), and wipe the
sensor cartridge carefully with a soft, clean
cloth.

Clean all components (membranes/reference
electrode/temperature sensor).

Install cleaning unit

Increase cleaning interval

Sensor membrane damaged

Check sensor installation/replace sensor
cartridge

Reference element damaged

Check sensor installation/replace sensor
cartridge

NH4 mV RANGE! (Ammonium mV value is out of
measuring range)

Replace sensor cartridge

K+ mV RANGE! (Potassium mV value is out of
measuring range)

Replace sensor cartridge

pHD RANGE! (pHD reference value is out of
range)

Replace sensor cartridge

TEMPERATURE (temperature value is out of
range)

Replace sensor cartridge/check waste water
temperature

CARTRIDGE OLD (cartridge more than 1 year
old)

Replace sensor cartridge

Dampness at the contacts of the sensor cartridge

Dry the contacts with a cloth, some paper or
hairdryer.

Check the opaque gasket for damage and
the correct position.

Screw the locking ring on.

Note: Use the cap of the storage container as
a tool/screwing aid for the locking ring
(

Figure 9 on page 15

).

Advertising