Troubleshooting, 1 troubleshooting during operation (continued) – Hach-Lange NH4D sc Ammonium Sensor User Manual

Page 35

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35

Troubleshooting

Incorrect measurement
values

Dampness inside the measuring probe/faulty
sensor electronics

Check the sensor electronics by using the test
cartridge (

section 7.2 on page 37

).

1

Select
SENSOR-SETUP>DIAG/TEST>SERVICE>
TEST CARTRIDGE>Test cartridge
Ready? Press ENTER

2

Compare the displayed values with the guide
values. The displayed values should be in the
same range as the guide values below. Wait
for stabilization before pressing ENTER:

AMMONIUM:
SIGNAL –237.0<(–226.2 mV)<–217.0
MEAS 2263.6<(2274.4 mV)<2283.6
REF 2450.6<(2500.6 mV)<2550.6
ENTER

POTASSIUM:
SIGNAL –10.0<(–2.9 mV)<10.0
MEAS 2490.6<(2497.7 mV)<2510.6
REF 2450.6<(2500.6 mV)<2550.6
ENTER

TEMPERATURE VALUES:
TEMP 24.5<(24.8 ºC)<25.5/
76.1<(76.6ºF)<77.9
ENTER

3

If the test cartridge data are within range, the
sensor electronics are functional:
Test cartridge
OK
ENTER

If the test cartridge data are not within this
range or if the test cartridge check is not
successful, contact our service department.

Potassium concentrations too high (>700 mg/l;
with small ammonium concentrations)

Switch off potassium compensation

Unstable measurement
values

Air bubbles, depth of immersion

Check the installation

Check the configuration of the cleaning unit

Dampness at the contacts of the sensor cartridge

Dry the contacts with a cloth, some paper or
hairdryer.

Check the opaque gasket for damage and
the correct position of the gasket.

Screw the locking ring on.

Note: Use the cap of the storage container as
a tool/screwing aid for the locking ring.

Sensor membrane damaged

Check installation/replace sensor cartridge

Reference element damaged

Check installation/replace sensor cartridge

6.3.1 Troubleshooting during operation (continued)

Symptom

Possible cause

Corrective actions

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