What is the customer’s billing device, How do i add a customer – E-Mon Energy Software User Manual

Page 116

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Customer


E-Mon Energy User Manual

11-3

E-MON

Customer Billing
Information


Panel Group

Customer Extra 1 & 2

In these fields, enter any customer extras.

Billing Extra 1

In these fields, enter any billing extras.

Current Invoice

This field is pre-populated based on the current bill.

Last Invoice

This field is pre-populated based on the prior bill.

Notice

Type in this field any important notices regarding the bill (i.e. Overdue,

Overpayment) The Billing template can be modified to print the notice onto the

bill. See Billing and Report section for details.

What is the Customer’s Billing Device?

The Customer’s Billing Device is the group of devices (meters) or a single device owned by the customer. Through

the customer information panel, the user can access the Customers Billing Devices dialog box. The Customer Billing
Devices

dialog box opens to display the devices. Click the node to select device(s) explorer directory. Here the user

can drill down to the actual meter and click OK to select. When the device is selected and highlighted, the Group No,

Location No., and Meter ID appear in the Device group on the left side of the dialog box.

Figure 11.3 - Customer Billing Devices

How do I add a Customer?

Adding a Customer

To add a customer:

1

Select Database\Customer from the drop-down menu or click on the Customer tab in the
Database

window.

* = Required field.

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