KANOMAX 2211 Handheld IAQ Monitor - Manual (Page 57)

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After Service
Whenever the PRODUCT is malfunctioning, please check with “Troubleshooting” to find possible cause first.
Repair parts are retained for a minimum period of five (5) years after production cessation of the PRODUCT.
This storage period of repair parts is considered as the period during which KJI can provide repair service.
For more information, please contact your local distributor, or call us at KJI’s service desk from 9:00 a.m. to 5:00
p.m. JST on weekdays excluding holidays. When you make a call, please have the following information of
your PRODUCT at hand:
(1) PRODUCT name;
(2) Model number;
(3) Serial number;
(4) Probe number;
(5) Description of Symptom, and;
(6) Date of purchase