Canon XA20 - Manual (Page 161)

Troubleshooting
161
The wireless connection was interrupted while transferring files.
- Incomplete files may remain at the transfer destination. If incomplete files remain at the transfer
destination, check the content and make sure they are safe to delete before deleting them.
- Select [New Files] and perform the file transfer again.
Cannot connect a Wi-Fi-enabled external device wirelessly to the camcorder.
- Use the q > [Reset All] setting to reset the camcorder. The camcorder's SSID will return
to the default setting and the password will return to not being configured so set the password
again. Then, delete the previous network settings from the external device and try connect it to
the camcorder.
List of Messages
Refer to List of Messages for Wi-Fi Functions (A 165) for a list of messages related to Wi-Fi
functions.
Accessing the memory card. Do not remove the memory card.
- You opened the double memory card slot cover while the camcorder was accessing the
memory card or the camcorder started accessing the memory card as you opened the double
memory card slot cover. Do not remove the memory card until this message disappears.
Back up recordings regularly
- This message may appear when you turn on the camcorder. In the event of a malfunction,
recordings may be lost so back up your recordings regularly.
Battery pack is not compatible. Turning off the camcorder.
- A battery pack not recommended by Canon for use with this camcorder was attached and the
camcorder was turned on. The camcorder will automatically turn off in 4 seconds.
Cannot communicate with the battery pack. Continue using this battery pack?
- You attached a battery pack that is not recommended by Canon for use with this camcorder.
- If you are using a battery pack recommended by Canon for use with this camcorder, there may
be a problem with the camcorder or battery pack. Consult a Canon Service Center.
Cannot convert scenes recorded at 50.00P
- Scenes that were recorded with a recording mode of 28 Mbps LPCM (50.00P), 28 Mbps
(50.00P) or 35 Mbps (50.00P) cannot be converted.
Cannot convert the scene
- The camcorder cannot convert scenes that were recorded using a video configuration that is
not supported (NTSC).
- You cannot convert scenes that were recorded or edited using another device and then
transferred to a memory card connected to a computer.
- MP4 scenes recorded with a recording mode of 4 Mbps can only be converted to MP4 movies
with a recording mode of 4 Mbps or 3 Mbps. Similarly, MP4 scenes recorded with a recording
mode of 3 Mbps can only be converted to MP4 movies with a recording mode of 3 Mbps.
Cannot divide the scene. Initialize only using the camcorder.
- Use the supplied software to save the scene and divide it on the computer.
Cannot play back
- Movies cannot be played back from a 64 MB or smaller memory card. Use a recommended
memory card (A 36).
Cannot play back Check the memory card
- There is a problem with the memory card. Save your recordings (A 113) and initialize the
memory card using the [Complete Initialization] option (A 37). If the problem persists, use a
different memory card.
(in alphabetical order)
COP
Y