HP Matrix Operating Environment Software User Manual

Page 84

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A provisioning request remains paused during a manual storage allocation (approximately 5%),
and I cannot create a storage pool on HP Insight Dynamics because the VCDG is not listed on the
Storage Pools screen.

Issue

VCDG is using factory default MAC/WWN settings.

Possible cause

HP Insight Dynamics and Insight Orchestration do not support VCDG with factory default
MAC/WWN settings. Logical servers require portable WWNs and MAC addresses that can be
moved from blade server to blade server. When creating a VCDomain Group in Virtual Connect
Enterprise Manager, the user must select the HP Pre-Defined option to enable portable WWNs
and MAC Addresses. For more information, see the Virtual Connect Enterprise Manager
documentation. To avoid this issue, make sure the servers from a VCDG not configured for
portable addresses are not included in Insight Orchestration server pools. To resolve an existing
issue, cancel the request and resubmit the request using a target Insight Orchestration Pool that
contains servers from a VCDG with portable addresses.

Action

The operating system deployment process through Insight Control server deployment fails when
deploying to a SAN booted physical server.

Issue

If the target server is sharing FC zones with other servers in the environment, changes in the SAN,
like an RSCN (Registered State Change Notification) event may lead to operating system
deployment or SAN boot failures.

Possible cause

Use initiator WWN zones to isolate each of the servers within the fabric. This is a typical
best-practice in SANs where servers are booted from a disk within the SAN. See

“Configuring

storage pool entries, FC zones, and disk array presentations”

.

Action

A request with a future start date stays at 10% (Progress field), with status of Reserved (rather
than Scheduled).

Issue

The request is scheduled, but its status is not updated.

Possible cause

Do one of the following.

Wait until the selected start date; the request will start provisioning automatically.

Cancel the request, then resubmit it.

NOTE:

Use this option if you anticipate changing the lease period before the service is

provisioned.

Restart Insight Orchestration, which will update the request status.

Action

84

Troubleshooting

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