HP Matrix Operating Environment Software - Manual (Page 92)

• What messages do I see when a paused boot disk deployment is cancelled by an
administrator?
What messages do I see when a paused boot disk deployment is cancelled by an administrator? Issue
— Possible cause
When an administrator cancels a boot disk allocation that is paused, Insight Orchestration may
display two messages on the Request page:
• first message indicates that the boot disk deployment was canceled by an administrator, for
example:
“ Request for 3Tier_infra_1 has been canceled by Ann. ”
• The second message contains notes entered by an administrator at the time of the cancellation,
for example:
“ Unable to do this right now, please call me on 236-4808 to
re-schedule, Ron
”. If a note is not entered by the administrator, this message is omitted.
Action
Role specific operations
Operations Console
Troubleshooting items addressed in this section:
• Insight Orchestration console in Systems Insight Manager displays: The HP Insight
Orchestration tool cannot be displayed. Problem: Failed to login to the Insight Orchestration
service from Systems Insight Manager.
• When logging into Insight Orchestration in Systems Insight Manager, an error page appears
stating
The HP Insight Orchestration tool cannot be displayed. Cannot contact the Insight
Orchestration service running at: <service-name>
• Users added to the HPIO_Administrators group cannot log in to Insight Orchestration
console.
• Operating system information does not display on the Service Details page.
• Request details displays allocated when a reservation process finishes.
• Users are not able to login to Insight Orchestration after installation or after assigning the
user to a different Insight Orchestration group.
• When extending the lease period, the operation fails without stating a specific reason or
error message.
• An operation on servers under a VCDG did not complete the requested operation.
• Moving servers to the Maintenance pool always deactivates the servers.
• The memory resources allocated to a virtual machine host are not available after I use the
Deactivate servers operation.
• A step in the Request Details is shown as having failed.
• A request continues to process after being canceled.
• Some of my virtual machine templates do not appear on the Software tab.
92 Troubleshooting