HP Matrix Operating Environment Software - Manual (Page 86)

Server reservation and allocation fail with the following messages, even though servers exist in
the assigned pool that will satisfy the template requirements.
• Reservation failed for logical server <server>. Unable to find a
physical server with the following requirements: There are no valid
available targets to provision the service. Check if the targets in
the selected pools are in maintenance.
• Unable to allocate servers and networks in the same Virtual Connect
Domain Group. Either more available servers are required, or could
not match existing servers against memory size, disk space and
processor count requirements.
Issue
Insight Orchestration's Resource Manager has marked servers as “invalid” during resource
discovery because of a communication error between LSA and OA. Possible cause
Check the status of server blades within the enclosures in your environment.
1. In the Insight Orchestration Operations Console, select the Servers tab and look at the
Enclosures
column. This identifies the C-Class enclosures within the environment.
2. Find each enclosure in the System Insight Manager All Enclosures collection. The page for
each enclosure includes a link to the Onboard Administrator (OA).
3. Login to the OA; under Enclosure Information, click Device Bays and resolve any status
errors or warnings.
TIP: In some cases, status errors may be cleared by a reset of the active OA.
Action
A Create request fails, but the service is still listed in the Service tab in “Reserved” state, and no
resources are allocated. Issue
A data migration attempt occurred while the Create request was waiting for approval. Possible cause
Do not attempt data migration when a service request is waiting for approval. Either approve or
reject the Create request and allow the request to complete before migrating data. Action
Virtual
Troubleshooting items addressed in this section:
• Error deploying logical server from <vm-hostname>_ls realized by
vm://<vmhost-ip>/vmfs/volumes/...<vm-hostnames>.vmx/. Copy virtual machine failed:
Unable to access file
[inactive-datastore-name]vmware-template-name/vmware-template-name.vmdk.
• The start function on virtual machine <logical_server_id> failed: There are not enough
licenses installed to perform the operation.
• Select or create an empty folder as the target destination.
• Multiple messages: Unable to delete <vm name> on <host:path/to/vm>, VM may still exist.
Please cleanup the directory manually. Or Failed to delete VM <vm name> from
<host:path/to/vm>. Please cleanup the directory manually
• VMware ESX hosts are licensed but do not show up in Insight Orchestration Unassigned
pool.
• Create Request fails with a virtual machine customization error.
• Provisioning a virtual machine failed with a VM must be powered off for customization
error message.
• Task for logical server <ls name> has failed. Failure: Service console load average on the
source server is greater than the threshold value. Retry the operation later.
86 Troubleshooting