Hp technical support, Customer self repair, Product warranties – HP D2D100 Backup System User Manual

Page 12: Registering your tape drive

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WARNING!

Indicates that failure to follow directions could result in bodily harm or death.

CAUTION:

Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:

Provides clarifying information or specific instructions.

NOTE:

Provides additional information.

HP technical support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•

Product model names and numbers

•

Technical support registration number (if applicable)

•

Product serial numbers

•

Error messages

•

Operating system type and revision level

•

Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR

part needs replacing, HP ships the part directly to you so that you can install it at your convenience.

Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair

can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR

website:

http://www.hp.com/go/selfrepair

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:

http://www.hp.com/go/storagewarranty

Registering your tape drive

Once you have installed and tested your HP D2D Backup System please take a few minutes to register

your product. You can register via the web (

www.register.hp.com

).

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About this guide

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