Using hp library & tape tools, Library extender error codes, 48 library extender error codes – HP StoreEver MSL Tape Libraries User Manual

Page 48

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7.

The Library loads the scratch cartridge into the first tape drive, unloads the scratch cartridge from
the tape drive, and returns the scratch cartridge to the mailslot. If the operator selected to test all
of the tape drives, the Library will load the scratch cartridge into each tape drive before returning
it to the mailslot.

8.

The Library moves the tape cartridge from the four top-row corner slots of both Libraries to the
tape drive load point and then returns the tape cartridge to its slot. If none of the top-row corner
slot positions of either Library contains a tape cartridge, the test stops and the Library displays
an error message.

9.

If additional cycles remain to be run, the test will return to

Step 7

if there is a tape cartridge in

the mailslot or

Step 8

if there is not a cartridge in the mailslot.

10.

At the conclusion of the test, the Library pops open the mailslot and waits for the operator to
remove the scratch tape. In the MSL8096, if only the 12-slot mailslot is configured, the Library
will prompt the operator to open the mailslot and remove the scratch tape cartridge.

11.

The Library displays the test completion status, including any recoveries or errors that may have
occurred.

Using HP Library & Tape Tools

With HP Library & Tape Tools installed on the host server you can:

Identify all Fibre Channel, SAS, and parallel SCSI devices connected to your system.

View detailed configuration, identification, inventory, and drive information for the device.

Easily update device and drive firmware, including the Library Extender firmware bundles, which
include firmware for both Libraries.

Run advanced diagnostic tests, including connectivity, read/write, media validation, and testing
the functionality of the device.

View device and drive error logs.

Generate a detailed support ticket that can be emailed or faxed to your HP support representative
for analysis.

The HP Library & Tape Tools diagnostic provides an intuitive GUI with integrated context-sensitive
help. It can be downloaded free of charge from

nl

http://www.hp.com/support/TapeTools

.

To diagnose problems with L&TT:

1.

Run L&TT on the host server. You can install L&TT on the host server, or run it from a CD-ROM or
USB flash drive on the host server.

2.

Pull a support ticket for the device.

3.

Look at the device analysis results for additional information about the device's operation.

Library Extender error codes

The error code and sub-error code tables include a list of possible solutions, starting with the most
likely. After performing the solution, retry the operation to see whether the problem continues or the
error code changes.

Using diagnostic tools and troubleshooting

48

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