Black ink comes off when you touch the print, Vertical lines of different colors – HP Designjet T7100 Printer series User Manual

Page 163

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Whenever you notice this problem, cancel the printing job immediately. Press the

Cancel

key and also

cancel the job from your computer application. Soaked paper can damage the printheads.

Try the following suggestions to avoid this problem:

1.

Check that the paper type you have loaded corresponds to the paper type selected in the front

panel and in your software. To check on the front panel, use the

View information

key .

2.

Use a recommended paper type (see

Order paper on page 39

) and the correct print settings.

3.

Try changing to a thicker paper type, such as HP Heavyweight Coated Paper and HP Super

Heavyweight Plus Matte Paper.

4.

Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the

printer to use less ink. Here are some example paper types in ascending order of thickness: Plain

Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.

5.

Try to increase the margins by relocating the image to the center of the page using your software

application.

Black ink comes off when you touch the print

This problem may be caused by printing with matte black ink on glossy paper. The printer will not use

matte black ink if it knows that the paper will not retain it. To be sure of avoiding matte black ink, you

can select Photo Glossy Paper as the paper type (in the Photo Paper category).

Vertical lines of different colors

If your print has vertical bands of different colors along it:

1.

Try using thicker paper, choosing from the recommended paper types such as HP Heavyweight

Coated Paper and HP Super Heavyweight Paper. See

Order paper on page 39

.

2.

Try using higher print-quality settings (see

Print options on page 77

). For instance, if you have set

the Print Quality slider to Speed, try setting it to Quality.

ENWW

Black ink comes off when you touch the print

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