Error messages, 198 appendix b front-panel error messages enww – HP Designjet T7100 Printer series User Manual

Page 206

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Table B-2

Numeric error messages (continued)

Error code

Recommendation

61.01

The file format is incorrect and the printer cannot process the job. Try the following
remedies:

Turn off the printer by using the Power button on the front panel and the power
switch at the back of the printer, and then disconnect the power cord—then
reconnect the power cord and turn on the printer.

Make sure that the graphic language setting is correct. See

Change the

graphic language setting on page 24

.

Resubmit the file to the printer.

Check that your printer firmware is up to date. See

Update the printer

firmware on page 144

.

If the problem persists, contact HP Support. See

HP Customer Care on page 180

.

61.04

Install the latest firmware release. See

Update the printer firmware on page 144

.

61.08

The paper type has changed, please resubmit the job.

61.08.1

The job cannot be printed because it is password-protected.

61.08.2

The job cannot be printed because it contains errors.

63.04

An input/output problem has occurred with the network card. Try the following
remedies:

Make sure that the network cable is correctly connected to the network card.

Check that your printer firmware is up to date. See

Update the printer

firmware on page 144

.

If the problem persists, contact HP Support. See

HP Customer Care on page 180

.

71.08

Out of memory. Data lost. In the HP-GL/2 and HP RTL driver, select the Advanced
tab, Document options, Printer features, then enable the Send job as
bitmap
option before resubmitting the job.

74.01

An error occurred when uploading the firmware update file. Try the following
remedies:

Turn off the printer by using the Power button on the front panel and the power
switch at the back of the printer, and then disconnect the power cord—then
reconnect the power cord and turn on the printer.

Try again to upload the firmware update file to the printer. See

Update the

printer firmware on page 144

.

If the problem persists, contact HP Support. See

HP Customer Care on page 180

.

76.03

The Resource Area is full. Please use the Hard Disk Recovery utility.

198

Appendix B Front-panel error messages

ENWW

Error messages

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