HP Designjet T7100 Printer series - Manual (Page 7)

18 Troubleshoot stacker issues ........................................................................................ 166
Paper scrolling ..................................................................................................................... 167
The trailing edge of the paper curling up ................................................................................ 167
The paper is not completely ejected ........................................................................................ 167
The front panel displays that the stacker is disconnected ........................................................... 168
19 Troubleshoot other issues ........................................................................................... 169
The printer is not printing ...................................................................................................... 170
A job has not been printed .................................................................................................... 170
The software application slows down or stalls while generating the print job ............................... 170
The printer seems slow .......................................................................................................... 171
Communication failures between computer and printer ............................................................. 171
Cannot access the Embedded Web Server .............................................................................. 172
“Out-of-memory” error message ............................................................................................. 172
The platen rollers squeak ....................................................................................................... 173
Cannot access the HP Utility .................................................................................................. 175
Print job canceled and purged when held for preview .............................................................. 175
Printer alerts ........................................................................................................................ 175
20 Get help ..................................................................................................................... 177
Introduction ......................................................................................................................... 178
HP Professional Services ....................................................................................................... 178
HP Instant Support ................................................................................................................ 179
HP Proactive Support ............................................................................................................ 179
Customer Self Repair ............................................................................................................ 179
HP Customer Care ............................................................................................................... 180
HP Designjet Online ............................................................................................................. 183
Other sources of information ................................................................................................. 184
Appendix A Front-panel menus ....................................................................................... 185
Paper menu ......................................................................................................................... 186
Job management menu ......................................................................................................... 187
Ink menu ............................................................................................................................. 188
Setup menu ......................................................................................................................... 189
Image quality maintenance menu ........................................................................................... 192
Connectivity menu ................................................................................................................ 193
Internal prints menu .............................................................................................................. 194
Information menu ................................................................................................................. 195
Appendix B Front-panel error messages .......................................................................... 196
Appendix C Printer specifications ..................................................................................... 200
Functional specifications ....................................................................................................... 201
Physical specifications .......................................................................................................... 202
Memory specifications .......................................................................................................... 203
Power specifications ............................................................................................................. 203
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