Cannot access the hp utility – HP Designjet Z6200 Photo Printer User Manual

Page 182

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5.

If oil spills onto the platen, wipe the platen clean with a cloth.

6.

Lower the printer window.

Cannot access the HP Utility

If you have not done so already, please read

Access the HP Utility on page 24

.

1.

Go to the front panel and select the Connectivity menu icon

, then Advanced > Web

services > HP Utility Software > Enable.

2.

If you have a TCP/IP connection to your printer, go to the front panel and select the Connectivity
menu icon

again.

3.

Select the type of connection you are using.

4.

Select View Information.

If you still cannot connect, turn the printer off by using the

Power

key on the front panel and then turn it

on again.

Print job canceled and purged when held for

preview

The printer can store up to 64 pages for preview. If the job that you selected for preview contains more

than 64 pages, the job will be canceled and purged without notification when the printer starts to

process the sixty-fifth page. If you want to preview a job that has more than 64 pages, press the

Continue button before the printer starts to process the sixty-fifth page. Because the preview image is

ready as soon as the first page is processed, you should have enough time to check the preview image.

174

Chapter 16 Troubleshoot other issues

ENWW

Troublesh

oot other

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