HP StoreEver TapeAssure Software - Manual (Page 50)

Saving a report or support ticket
When you save a support ticket, L&TT generates a single, tarred, zipped support ticket with the
.lzt
file type in the logs directory. The support ticket is named st_<date>_<time>_<serial
number>.lzt by default. The support ticket is a compressed, tarred file containing the master
ticket file, sticket_header<time>.ltt, and one or more VidPid_UID.ltd data files for
each device.
50 Installing and using L&TT on Windows