7 reports and support tickets, 8 additional functionality – HP StoreEver TapeAssure Software User Manual

Page 6

Advertising
background image

MO Media Validation test.................................................................................................127
Move test........................................................................................................................127
Read/Write Stress test......................................................................................................128
Read/Write test...............................................................................................................129
Restore Factory Default Settings..........................................................................................131
SDLT Tape Edge Damage (TED) test....................................................................................131

Performance tests..................................................................................................................132

Using the Drive Performance test........................................................................................132
Using the System Performance test......................................................................................137

Performing the System Performance Restore Performance Test (GUI)....................................137
Performing the System Performance Backup Performance Test............................................139
Performing the System Performance Performance Tests (CSI)...............................................141

Device-specific utility descriptions............................................................................................143

Compare Statistics utility...................................................................................................143
DAT autoloader firmware tape creator................................................................................144
Device Configuration test..................................................................................................144
Firmware Tape Creator (FUP tape) utility.............................................................................145
Force Tape Eject utility......................................................................................................145
LTO6 EEPROM download utility.........................................................................................145
LTO Firmware to Data Tape Creator....................................................................................146
Read Media IDs..............................................................................................................146
Tape Erase utility.............................................................................................................146
Re-initialize LTFS tape.......................................................................................................147

7 Reports and support tickets......................................................................148

Common information reported for all products..........................................................................149
Understanding LTO support tickets...........................................................................................149

System information...........................................................................................................150
Reading LTO drive support tickets.......................................................................................151
Drive identity...................................................................................................................152
Drive health....................................................................................................................152
Drive configuration...........................................................................................................154
Drive environment............................................................................................................154
Drive performance...........................................................................................................155
Drive usage.....................................................................................................................155
Drive history....................................................................................................................156
Cartridge identity.............................................................................................................157
Cartridge health..............................................................................................................157
Cartridge configuration....................................................................................................157
Cartridge environment......................................................................................................158
Cartridge performance.....................................................................................................158
Cartridge usage..............................................................................................................158
Cartridge history..............................................................................................................159
Classic support ticket........................................................................................................159

8 Additional functionality...........................................................................160

Setting software preferences...................................................................................................160

Available options.............................................................................................................162

Using the Internet update functionality.....................................................................................163
Finding customer advisories and notifications...........................................................................164
Using passwords..................................................................................................................166

Setting passwords............................................................................................................166

Using the Front Panel function.................................................................................................166
Using the Move Media function..............................................................................................167

Possible Move Media error situations..................................................................................168

Performing manual product identification.................................................................................169

6

Contents

Advertising
This manual is related to the following products: