Printing problems 112, Fax problems 112, Ocr problems 112 – HP Network Scanjet 5 Scanner series User Manual

Page 112: Problems printing 112, Formatting problems 112, Fax 112, Problems 112, Size, problems printing 112, Format 112, Ocr 112

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Printing Problems

Highlighted annotations are opaque when printed on HP LaserJet 4
printers.

The LaserJet 4 printer driver has two graphics modes: HP-GL/2 and
Raster. If you are using Win 3.1x, double-click the printer icon in the
Control Panel; then change the graphic mode to Raster. If you are using
Win 95, change to Raster mode in the Graphics Tab, under Properties, in
the Printer Settings. For more information on changing the graphics
mode on your computer, see the documentation that came with Windows.

Images are reduced in size.

If necessary, PaperPort software automatically reduces the size of the
image to fit it on the page. For example, if you scan an 8.5- x 11-inch
(21.59- x 27.94-cm) page, then the image in PaperPort software will be
8.5 x 11 inches (21.59 x 27.94 cm) from edge to edge. However, most
printers cannot print right up to the edge of the paper. To get the image
to fit into this printable area, you must slightly reduce the size of the
image.

Fax Problems

“Import Fax for WinFax PRO 4.0” does not appear in the File menu.

Check your WIN.INI file for the line

Fax Path=<path>

under the

section

[winfax]

, and then check this path for the file STATUS.FTM.

If either is missing, try reinstalling WinFax PRO.

Fax link doesn’t work.

In the PaperPort Preferences, click the Fax category and make sure that
the correct fax driver is selected. Once the correct fax driver has been
selected, the fax software will start when you drop an item onto the Fax
Link icon. If the fax software still does not start, try reinstalling it.

OCR Problems

Items lose their formatting or have strange formatting codes in
them.
- Or -
The OCR link starts the wrong word processor.

You must configure the word-processor links, specifying the correct
output word-processor, by choosing Preferences from the Edit menu
and then selecting the word-processing icon under Category.

112

Troubleshooting and Error Messages

EN

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