HP Network Scanjet 5 Scanner series - Manual (Page 117)

Message Category Recommended Action
PaperPort cannot read page <N>
of the file <file name> because
the page is damaged. Disk and File An item or a page in a stack can be
damaged if your computer is shut down
while PaperPort software is running or if
PaperPort software is shut down in any
way other than by a normal exit. Attempt
to repair this file by running MAXFIX.EXE.
Then follow the instructions on the screen.
PaperPort is out of available
system memory. Please close
some other application(s) and
select Retry to proceed, or select
Cancel to close PaperPort.
There is not enough available
memory to complete this
operation. Please see PaperPort
Help or the Troubleshooting
section of your User’s Guide.
Memory These errors can be caused by low
memory, insufficient system resources, or
too few file handles. You should have at
least 4 MB of available memory (8 MB or
more to use OCR) and 50% of your
system resources. Note that your
computer should have 8 MB of physical
RAM (not virtual memory) to use the OCR
link.
To make more memory, resources, or file
handles available, try the following:
PaperPort cannot receive printed
pages. System memory may be
low. Try exiting from other
applications.
•
Create a permanent swap file in the
Virtual Memory section of the 386
Enhanced Control Panel. Use the size
suggested in the dialog box. Make sure
you have at least 20 MB of available
space on the selected drive.
•
Quit any other applications that are
running. If there are any items in your
Startup program group, remove them
and restart Windows.
•
If you are using a computer with less
than 6 MB of physical memory, limit the
SmartDrive cache for Windows to 256K
or 128K. To do this, edit your
AUTOEXEC.BAT file. Change the
second number in the line
DEVICE=CKSMARTDRV.EXE to 256 or
128 .
•
Before Windows starts, check the
amount of memory available by typing
MEM at the DOS prompt. The largest
executable program size should be at
least 450K. If it isn’t, see your DOS and
Windows documentation for information
about optimizing memory.
•
Try increasing by 20 the line FILES= in
your CONFIG.SYS file to increase the
number of file handles. Then restart your
computer.
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Troubleshooting and Error Messages 117