Some of, The icons are missing in the hp director – HP PSC 2350 All-in-One Printer User Manual
Page 105
2
Verify that the USB and power cables are plugged in.
3
Verify that the USB cable is set up properly as follows:
–
Unplug the USB cable and plug it in again.
–
Do not attach the USB cable to a keyboard or non-powered hub.
–
Verify that the USB cable is 3 meters or less in length.
–
If you have several USB devices attached to your computer, you might
want to unplug the other devices during the installation.
4
Continue with the installation and restart the computer when prompted. Then
open HP Director and check for the essential icons (Scan Picture,Scan
Document, and HP Gallery).
5
If the essential icons do not appear, remove the software and then reinstall it.
For more information, see
Uninstall and reinstall the software
.
I received a message that an unknown error has occurred
Solution
Try to continue with the installation. If that doesn’t work, stop and then restart the
installation, and follow the directions on the screen. If an error occurs, you might
need to uninstall and then reinstall the software. For information , see
.
Some of the icons are missing in the HP Director
If the essential icons (Scan Picture, Scan Document, and HP Gallery) do not
appear, your installation might not be complete.
Solution
If your installation is incomplete, you might need to uninstall and then reinstall the
software. Do not simply delete the HP all-in-one program files from your hard drive.
Make sure to remove them properly using the uninstall utility provided in the
HP all-in-one program group. For more information, see
.
The registration screen does not appear
Chapter 13
102
HP PSC 2350 series all-in-one
Troubleshooting
information