Troubleshooting, B.1 known issues, B.2 known microsoft issues – HP 3PAR Application Software Suite for Microsoft Exchange User Manual

Page 111: Known issues, Known microsoft issues, Appendix b, troubleshooting, B troubleshooting

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3PAR Recovery Manager 4.1.0 For Microsoft Exchange 2010 User’s Guide

B.1

Troubleshooting

B
Troubleshooting

B.1 Known Issues

If a virtual volume name on the InServ is changed, the virtual copy taken before the name

change will not be able to perform a volume promote restore.

For media backup virtual copy, it is recommended that a policy be maintained per storage

group to avoid the possibility of having the batch file overwritten under some conditions.

In one click backup, if the production server is used as a verification server per the

-vs

option, then the registry and read-write snapshot will fail to cleanup after a complete

backup at the NBU server side.

B.2 Known Microsoft Issues

On a computer that is running a clean installation of Windows Vista Service Pack 1 (SP1) or

Windows Server 2008, an event ID 10 may be logged in the System log by VDS Dynamic

Provider. Refer to the following website for more details:

http://support.microsoft.com/kb/948275

Under some conditions, there may be a problem when deleting folders on directory

mounted Virtual Volumes. This is a Windows know issue. Refer to the following web site:

http://support.microsoft.com/?kbid=319368

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