C.42 – HP 3PAR Application Software Suite for Microsoft Exchange User Manual

Page 152

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C.42

Description of Events

3PAR Recovery Manager 4.1.0 For Microsoft Exchange 2010 User’s Guide

5166

RME5166: ERROR: Could not

retrieve Exchange server

information from the Active

Directory.

The Exchange server

information could not be

retrieved from the Active

Directory.

■

Check the Active Directory

connection. Try opening the

Exchange administrative UI

or Exchange Console to

determine if the connection

is active.

5169

RME5169: ERROR: A VSS

unexpected error has

occurred. It is recommended

to wait ten minutes and try

again, up to three times.

An unexpected VSS error has

occurred.

■

Try waiting ten minutes and

try again, up to three times.

■

Check the application and

system event logs for VSS

errors.

5171

RME5171: ERROR: The

Exchange recovery process

failed, you will need to do a

manual repair of the

Exchange databases.

The Exchange database

verification has failed.

■

Make sure both systems have

the same level of Exchange

server package installed.

■

Manually repair the

Exchange database if

necessary.

Table C-1. Recovery Manager for Microsoft Exchange Event Messages (continued)

Event ID

Error Message

Description/Action

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