HP LaserJet 4345 Multifunction Printer series User Manual
Page 225
Control panel message
Description
Recommended action
CHECK CABLES Then turn off
then on
The cable that connects the scanner to
the MFP is experiencing an error.
Make sure that the cable between the
scanner and the MFP is connected. Turn
the MFP off then on. If the error persists,
replace the cable. If the error still
persists, contact an HP-authorized
service or support provider. See the HP
support flyer, or go to
.
CHECK COPY CONNECT CARD
An error has occurred with the Copy
Connect card.
Make sure that the Copy Connect board
on the formatter is firmly in place. Check
for LED light activity on the Copy
Connect board. If the problem persists,
replace the Copy Connect board.
CHECK OUTPUT DEVICE
An error has occurred with the output
device.
Remove and reinstall the output device.
Observe the LED on the device. If is
flashing or is amber, see
accessory lights for the 3-bin mailbox
and stapler/stacker
.
Check the glass and remove any
paper, then press START
A digital send or copy job has been
performed from the scanner glass, but
the original document needs to be
removed.
Remove the original document from the
scanner glass and press
S
TART
.
CHOSEN PERSONALITY NOT
AVAILABLE To continue touch OK
A print job requested a MFP language
(personality) that is not available for this
MFP. The job will not print and will be
cleared from memory.
Print the job by using a printer driver for
a different printer language, or add the
requested language to the MFP (if
possible). To see a list of available
personalities, print a configuration page.
(See
Checking the MFP configuration
CLOSE RIGHT ACCESS DOOR
<X>
The specified jam-access cover is open.
Close the specified jam-access cover.
CLOSE RIGHT ACCESS DOORS
More than one jam-access cover is open. Close all jam-access covers to continue
printing.
CLOSE TOP COVER
The top cover is open.
Close the top cover.
Digital Send Communication Error An error has occurred during a digital
send task.
Contact the network administrator.
Digital Send server is not
responding Contact administrator
The MFP cannot communicate with the
server.
Verify the network connection. Contact
the network administrator.
DUPLEXER ERROR REMOVE
DUPLEXER Install duplexer with
power off
The duplexer has been removed.
Reinstall the duplexer. (Any print jobs at
the MFP might be lost.)
E-mail Gateway did not accept
the job because the attachment
was too large.
The scanned documents have exceeded
the size limit of the server.
Send the job again using a lower
resolution, smaller file size setting, or
fewer pages. See
to learn how to
reduce the size of the attachment.
Contact the network administrator to
enable sending the scanned documents
by using multiple e-mails.
Control-panel messages (continued)
ENWW
Resolving control-panel messages
211