Accessory lights, Understanding, Understanding accessory – HP LaserJet 4345 Multifunction Printer series User Manual

Page 230: Lights for the 3-bin mailbox and stapler/ stacker

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Understanding accessory lights for the 3-bin mailbox and stapler/
stacker

The following table lists errors that can occur in the 3-bin mailbox or stapler/stacker and that
are reported by the accessory lights and on the control-panel display.

Accessory lights

Light

Explanation and solution

Solid green

●

The accessory is receiving power and is ready.

●

The stapler is low on staples. STAPLER LOW ON STAPLES
appears on the control-panel display. Fewer than 20 staples
remain in the staple cartridge. Replace the staple cartridge.
See

Loading staples

.

●

The number of pages in the job exceeds the 30-page limit for
stapling. TOO MANY PAGES IN JOB TO STAPLE appears
on the printer control-panel display. For jobs that have more
than 30 pages, staple the pages manually.

Solid amber

●

The accessory is experiencing a hardware malfunction.
66.XY.ZZ OUTPUT DEVICE FAILURE appears on the
control-panel display. (See the section for this message in

Understanding MFP messages

.)

Blinking amber

●

The accessory has a staple jam. 13.JJ.NT JAM IN
STAPLER
appears on the control-panel display. (See the
section for this message in

Understanding MFP messages

.)

●

The accessory has a paper jam, or a sheet needs to be
removed from the unit, even if the sheet is not jammed.
13.JJ.NT JAM IN OUTPUT BIN appears on the control-panel
display. (See the section for this message in

Understanding

MFP messages

.)

●

The bin is full. STACKER BIN FULL appears on the
control-panel display. (See the section for OUTPUT BIN <X>
FULL
in

Understanding MFP messages

.)

●

The stapler is out of staples. REPLACE STAPLE
CARTRIDGE
appears on the control-panel display. (See the
section for this message in

Understanding MFP messages

.)

●

The jam-access cover is open. OUTPUT PAPER PATH
OPEN
appears on the control-panel display. (See the section
for this message in

Understanding MFP messages

.)

●

The stapler unit is open. OUTPUT PAPER PATH OPEN
appears on the control-panel display. Make sure the staple-
cartridge cover is completely closed. (See the section for this
message in

Understanding MFP messages

.)

●

The firmware is corrupt. CORRUPT FIRMWARE IN
EXTERNAL ACCESSORY
appears on the control-panel
display. (See the section for this message in

Understanding

MFP messages

.)

216

Chapter 10 Solving problems

ENWW

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