HP LaserJet 4345 Multifunction Printer series User Manual

Page 251

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b. Mac: Click Applications, click Utilities, and then open the Terminal application. The

terminal window opens.

2. Type

ping

followed by the IP address. For example, type

ping XXX.XXX.XXX.XXX

where "XXX.XXX.XXX.XXX" is the IP address that is shown on the HP Jetdirect
configuration page. If the MFP is communicating over the network, the response is a list
of replies from the MFP.

3. Verify that the IP address is not a duplicate address on the network by using the address

resolution protocol (arp -a) command. At the prompt, type

arp -a

. Find the IP address

in the list and compare its physical address to the hardware address that is listed on the
HP Jetdirect configuration page in the section called HP Jetdirect Configuration. If the
addresses match, all network communications are valid.

4. If you cannot verify that the MFP is communicating over the network, contact the

network administrator.

ENWW

Solving network connectivity problems

237

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