Tip/ring device problems – Avaya PARTNER-18D User Manual

Page 92

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7 If Something Doesn’t Work

82

Tip/Ring Device Problems

Quick Reference Guide

Tip/Ring Device Problems

Tip/Ring Device Problems

Problem...

Check this...

Tip/ring device does not
answer

Device does not recognize the distinctive ringing
pattern used by the system. Set Distinctive Ring
(#308) for that extension to Not Active.

Tip/ring device does not
dial out properly

Device does not recognize the intercom dial tone
generated by the system. Change the setting for
Intercom Dial Tone (#309) for that extension to
Machine.

Call records wrap on
SMDR printout

SMDR Talk Time (#611) is set to Active and SMDR
Output Format (#610) is set to 24 digits; the length of
the fields is greater than the 80 characters supported
by the printer.

Reduce the font size, or increase the characters-
per-inch setting for the printer.

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