Troubleshooting, Support site – Sony XAV-72BT User Manual

Page 65

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65

Your dealer may not handle some of the above listed
accessories. Please ask the dealer for detailed
information.

Design and specifications are subject to change
without notice.

Region code

The region system is used to protect software
copyrights.
The region code is located on the bottom of the unit,
and only DVDs labeled with an identical region code
can be played on this unit.

DVDs labeled

can also be played.

If you try to play any other DVD, the message
“Playback prohibited by region code.” will appear on
the monitor screen. Depending on the DVD, no region
code may be labeled even though playing the DVD is
prohibited by area restrictions.

System requirements for the software
in the supplied CD-ROM

Computer

• CPU/RAM

– IBM PC/AT compatible machine
– CPU: Intel Pentium III Processor 450 MHz or

higher

– RAM: 256 MB or more (For Windows XP), 512

MB or more (For Windows Vista or later)

• CD-ROM drive
• USB port

OS

Windows XP, Windows Vista, Windows 7
For details on compatible editions or Service Packs,
visit the following support site:
http://esupport.sony.com
http://www.sony.com/mobileAV

Monitor

High color (16-bit) or more, 800

× 600 pixels or more

Other

Internet connection

Notes
The following system environments are not

supported.
– Non IBM PC type computers, such as Macintosh,

etc.

– Homemade computers
– OS upgraded computers
– Multi-display environment
– Multi-boot environment
– Virtual machine environment

Depending on the computer condition, operation

may not be possible even with the recommended
environment.

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check the
connection and operating procedures.

If the problem is not solved, visit the following
support site.

US and foreign patents licensed from Dolby
Laboratories.

MPEG Layer-3 audio coding technology and
patents licensed from Fraunhofer IIS and Thomson.

ALL

General

No power is being supplied to the unit.

• Check the connection or fuse.
• If the unit is turned off and the display disappears, it

cannot be operated with the remote commander (not
supplied).

t Turn on the unit.

The power antenna (aerial) does not extend.

The power antenna (aerial) does not have a relay box.

There is no beep sound.

• The beep sound is canceled (page 49).
• An optional power amplifier is connected and you are

not using the built-in amplifier.

The contents of the memory have been erased.

• The reset button has been pressed.

t Store again into the memory.

• The power supply lead or battery has been

disconnected or it is not connected properly.

Stored stations and correct time are erased.
The fuse has blown.
The unit makes noise when the position of the
ignition is switched.

The leads are not matched correctly with the car’s
accessory power connector.

The display disappears from/does not appear
on the monitor.

• The dimmer is set to “ON” (page 49).
• The display disappears if you press and hold

(SOURCE/OFF).

t Press (SOURCE/OFF) on the unit until the

display appears.

• “M.OFF” is set to on and the Monitor Off function is

activated (page 13).

t Touch anywhere on the display to turn the display

back on.

The display does not respond to your touch
correctly.

• Touch one part of the display at a time. If two or more

parts are touched simultaneously, the display will not
operate correctly.

• Calibrate the touch panel of the display (page 46).

continue to next page

t

Support site

http://esupport.sony.com
http://www.sony.com/mobileAV

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