Sony DSC-F828 - Manual (Page 125)

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Computers
Symptom Cause Solution
You do not know whether
or not your OS can be
used with the camera. — p Check “Recommended computer environment” (pages 105,
117).
You cannot install the
USB driver. — p In Windows 2000, log on as Administrator (authorized
Administrators) (page 105).
Your computer does not
recognize your camera. • The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.
• [USB Connect] is not set to [Normal] in the SET
UP settings.
• The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse.
• The camera is not directly connected to your
computer.
• The USB driver is not installed.
• Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.
• The CF card cover is open.
p Turn on the camera (page 18).
p Use the AC Adaptor (page 17).
p Use the supplied USB cable (page 109).
p Disconnect the USB cable, and securely connect it again. Make
sure that “USB Mode” is displayed on the screen (page 109).
p Set it to [Normal] (page 142).
p Disconnect the USB cables except for those connected to the
keyboard and the mouse.
p Directly connect the camera and your computer without using a
USB hub.
p Install the USB driver (page 106).
p Delete the erroneously recognized device from your computer,
then install the USB driver (pages 106, 112).
p Close the CF card cover (page 23).
You cannot copy images. • The camera is not correctly connected to your
computer.
• The copy procedure differs depending on your
OS.
—
—
p Connect the camera and your computer correctly (page 109).
p Follow the copy procedure for your OS (pages 110, 111, 117).
p If you are using the “Image Transfer” software, see page 110.
p If you are using the “ImageMixer Ver. 1.5 for Sony” software,
click on HELP.