Troubleshooting – BrandTech Scientific Transferpette-8/-12 electronic User Manual

Page 70

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Troubleshooting

70

If an error occurs, the instrument display shows "Err" and the error number is also shown. The instrument
will now only react to the ENTER key. Pressing the ENTER key will attempt to restart the instrument.
Therefore, a reference run is automatically requested.

Problem

Error message

Possible cause

Corrective action

Instrument does
not react

Battery discharged
or faulty

Charge battery for at least
5 min without operating,
then only operate with
charging cable attached
until battery is recharged.
Replace battery if needed.

Faulty electronic
component

Send in the instrument
for repair.

Instrument does
not react

Faulty electronic
component

Send in the instrument
for repair.

Instrument does
not react

Unpredicted program
error

Confirm error by press-
ing the ENTER key. The
instrument is reinitialized.

Instrument does
not react

No battery inserted

Insert battery

Battery is defective

Replace battery

Faulty electronic
component

Send in the instrument
for repair.

Display is dark

Electrostatic discharge Remove and insert

the battery.

Faulty electronic
component

Send in the instrument
for repair.

Tip drips/
instrument not sealed
or volume error

Improper tip

Only use quality tips

Tip is not properly
seated

Press tip in firmly

Piston, nose cone or
seal is contaminated or
damaged

Clean the instrument/
replace the seal.
Oil piston.

Liquid is not aspirated
or there is a loud motor
noise

Piston movement is
limited

Unscrew the manifold and
move the metal part in the
middle by hand.

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