Troubleshooting and support, Troubleshooting, Chapter 3 – Toshiba Dynadock W20 User Manual
Page 44
EN-44
User’s Manual
dynadock™ W20
Chapter 3
Troubleshooting and Support
Troubleshooting
This section provides answers for problems you may encounter when using
your dynadock™. Some problems are relatively easy to identify and solve;
however, others may require help from your network administrator or
company technical support staff. If you need to contact Toshiba, you will
find information regarding Toshiba’s support services at the end of this
section.
Before you contact Toshiba, please read the troubleshooting advice in this
manual, in your computer’s user’s guide and/or in any manuals that came
with your optional peripheral devices.
This section provides troubleshooting guidance for problems in the
following categories:
n
n
n
n
n
n
Due to USB bandwidth limitations, you may notice performance issues if
you are performing several resource-intensive tasks simultaneously (such
as playing audio over more than two channels while simultaneously
recording audio, transferring large files and using a high-definition web
camera). This type of activity is common when running instant messaging
applications. In such situations, the screen may go black or become
unresponsive or there may be no sound from the connected audio device.
To avoid these performance limitations, use two-channel audio output and/
or connect fewer devices at a time.
NOTE