Toshiba Dynadock W20 User Manual

Page 46

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EN-46

User’s Manual

dynadock™ W20

No image displays on
the external monitor
connected to the
dynadock™.

Try adjusting the resolution, contrast and
brightness controls on the external monitor.

Make sure the external display is not set to Off
in the TOSHIBA dynadock video Utility. For
more information, see

“Using the TOSHIBA

dynadock video Utility” on page 34

.

Check that the dynadock™ is connected
wirelessly to your computer.

Check to make sure that the computer is
docked (the indicator light on the front of the
dynadock™ is solid green). For more
information, please see

“Re-connecting and

docking your computer” on page 29

.

Make sure your Windows

®

operating system is

updated with the latest available Service Pack
from Microsoft

®

. Your computer BIOS (Basic

Input/Output System) may also need to be
updated. Refer to your computer manufacturer's
Web site for more information. Restart your
computer after updating the operating system
and/or the BIOS, and try using the dynadock™
again.

Display error.

Check that the cable connecting the external
monitor to the dynadock™ is firmly attached.

A program window on
the external monitor
connected to the
dynadock™ has gone
black or is unresponsive.

Try restarting the application.

If you are performing several resource-intensive
tasks simultaneously (for example, playing
audio over more than two channels, recording
audio, transferring large files, and using a web
camera at the same time), the issue may be due
to USB bandwidth limitations.

To avoid these performance limitations, use
two-channel audio output and/or connect fewer
devices at a time.

The

Fn + F5

and

Fn +

Space

hot keys on my

Toshiba computer do not
affect the external
monitor connected to my
system via the
dynadock™.

The Fn + F5 and Fn + Space hot key
functionality detailed in your Toshiba computer
User's Guide controls the video controller for the
computer's built-in display and your computer's
video port. These hot keys cannot be used to
control an external display connected via the
dynadock™. To control the video adaptor within
the dynadock™, see

“Adjusting video settings”

on page 37

.

Problem(s)

Solution(s)

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