Audio/sound – Toshiba Dynadock W20 User Manual

Page 51

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User’s Manual

EN-51

dynadock™ W20

Audio/sound

Problem(s)

Solution(s)

There is no sound
coming from the external
audio device connected
to the dynadock™.

Check and adjust the volume settings.

Make sure the cable connecting the audio
device to the dynadock’s Line out or
Microphone jack is secure.

Check that the Mute all/Mute checkboxes in
Microsoft

®

Windows

®

are not selected or that

the volume is not set too low. To locate these
settings, double-click the speaker icon in your
Windows

®

System tray/Notification Area.

Close your media player application, if it is
running. Wait approximately 10-15 seconds for
the operating system to recognize the audio
device connected to the dynadock™ and then
restart your media player application.

The audio port on the dynadock™ may be
disabled. To enable the port, follow the
instructions in

“Configuring audio ports” on

page 40

.

Due to USB bandwidth limitations, the
dynadock™ may not be able to play sound over
more than two channels if you are
simultaneously performing other resource-
intensive tasks. To avoid these performance
limitations, use two-channel audio output and/or
connect fewer devices at a time.

There is no sound
coming from the
computer’s internal
speakers, or from the
headphones/headset
connected directly to the
docked computer.

By default, the internal speakers and audio
ports on the computer are disabled when the
computer is docked. To enable the speakers or
audio ports on the docked computer, so that you
can connect audio devices directly to your
computer when it is docked, follow the
instructions in

“Configuring audio ports” on

page 40

.

Check that the Mute all/Mute checkboxes in
Windows

®

are not selected. To locate these

settings double-click the speaker icon in your
Windows

®

System tray/Notification Area.

Close the media player application, if it is
running. Wait approximately 10-15 seconds for
the operating system to recognize the audio
device and then restart the media player
application.

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