Toshiba Dynadock W20 User Manual

Page 54

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EN-54

User’s Manual

dynadock™ W20

USB

Problem(s)

Solution(s)

USB device does not
work.

Make sure the dynadock™ is connected to your
computer wirelessly and the computer is docked
(indicator light on dynadock™ is green).

Check that the cable connection between the
USB port on the dynadock™ and the USB
device is secure.

Make sure that the USB device drivers are
properly installed. Refer to the operating system
documentation for more information.

Make sure that the AC adaptor (if applicable) is
connected securely to the USB device and a
live electrical outlet.

Refer to the documentation that came with the
USB device.

A USB device(s)
connected to the
dynadock™ does not
work after resumption
from standby/sleep/
hibernation or restart.
Yellow exclamation
points appear in the
Windows Device
Manager next to one or
more of the connected
USB devices.

This problem may occur when there are four
USB devices connected to the dynadock™ and
the computer enters standby/sleep/hibernation
mode or is restarted. To resolve the issue,
disconnect and then re-connect one of the USB
devices.

The dynadock™ is not
charging the USB
device.

Make sure that the USB device is connected to
the front powered USB port.

Make sure the AC adaptor/cord is firmly
connected to the dynadock™ and a live
electrical outlet.

Make sure that the dynadock's blue power light
is on.

Some USB devices may not support this
feature.

My real-time device (for
example, a Web camera,
microphone, or
speakers) does not
operate properly when
connected to the
dynadock™.

Due to USB bandwidth limitations, real-time
devices (for example, Web cameras,
microphones, and speakers) may not operate
properly if more than two such devices are
connected to the dynadock

at the same time.

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