Roubleshooting – Sharp R-1900M User Manual

Page 5

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ERROR MODE

Should any of the error indicators appear in the display, follow the instructions:

EE Mode

Reason

Action Required

EE 1, EE 2

Failure of single magnetron

Call for service.★

EE 3

Both magnetrons failed

Call for service.

EE 4

Voltage too high

Call for service.

EE 5

Voltage too low

Call for service.

EE 7

Oven cavity or component
temperature too high

Check that nothing is blocking air intake openings on oven back or that
oven exterior is very hot. Correct. Wait a few minutes and try again. If
problem persists, call for service.

EE 8

Circuit failure

Call for service.

EE 9

Maximum cooking time is
exceeded.

Check NOTE for Cooking Double/Triple Quantity with Memory on page 8,
NOTES 2 for Single Stage Cooking or NOTES 2 for Multi Stage Cooking
on page 9 in the Operation Manual.
Press the STOP/CLEAR pad, and re-input by reducing Total Cooking Time
or power levels.

EE 0

Cooling fan motor or other
motor failure. Splash cover is
not installed properly.

Cooling fan motor and other motors: Call for service.
Splash cover: Check that Splash cover is properly installed. If problem
persists, call for service. (See page 22 - 23)

★ EE 1 and EE 2 : In case of single magnetron failure, oven can be used until servicing by changing Custom Setting, settings

to allow operation under single magnetron only (see page 15). However, check food carefully as additional
cooking time will be needed when operating with a single magnetron.

Press the STOP/CLEAR pad to clear the error indicator. Any time an error code appears, check the reason and be sure to call
for service except EE7 and EE9. As for EE7, follow Action Required and if EE7 is still displayed, be sure to call for service.

ROUBLESHOOTING

T

If you think the oven is not working properly there are some
simple checks which you can carry out yourself before you call
for an engineer. This will help prevent unnecessary service
calls if the fault is something simple.
Simply answer “YES” or “NO” to the following questions:

1. Plug the power cord into a three-pronged electric-outlet.

(See page 5)

2. Open the door

A. Does the oven light come on?

Yes ________No

3. Place one cup of water (approx. 250ml) in a microwave-

safe glass measuring cup in the oven and close the
door securely. Oven lamp should go off if door is closed
properly.

Set the oven for 30 seconds on 100% (HIGH). At this

moment:

Press these pads:

A. Does the oven light come on?

Yes ________No

B. Does the “ON” indicator come on?

Yes ________No

C. At the end of 30 seconds, is the water hot?

Yes

________No

IF SERVICE IS NEEDED, PLEASE CONTACT YOUR NEAREST
AUTHORIZED SHARP SERVICER.

If you answer “NO” to any question fi rst check that the oven
is plugged in properly and the fuse has not blown, if there
is no fault with either, check against the troubleshooting
chart below.

WARNING:

• Never adjust, repair or modify the oven yourself,

or allow anyone other than a Service Technician,
appointed by SHARP to carry out the service.

• The door seal stops microwave leakage during oven

operation, but does not form an airtight seal. It is normal
to see drops of water, light or feel warm air around the
oven door. Food with a high moisture content will release
steam and cause condensation inside the door which may
drip from the oven.

• Repairs & Modifi cations: Do not attempt to operate the

oven if it is not working properly.

• Outer Cabinet & Lamp Access: Never remove the outer

cabinet. This would be very dangerous due to high voltage
parts inside which must never be touched, as this could
be fatal, As your oven has a removable cover over oven
light bulb, it is possible for you to replace the light bulb
yourseif with care. The light bulb can be purchased from
Sharp Electronics (U.K.) Ltd. See page 39. Unplug the oven
before replacing the light bulb.

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