6 primary unit and secondary unit troubleshooting, 7 checking the secondary unit – Belkin OmniViewIP 5000HQ User Manual
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OmniView IP 5000 HQ
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16 .4 .6 Primary unit and secondary unit troubleshooting
If there is a network failure or the secondary unit is down, a “Secondary
unit not responding” notification appears in the OmniView IP 5000HQ
notification area, indicating that there is a problem connecting to the
secondary unit. See figure below.
Figure 102 System Warning
16 .4 .7 Checking the secondary unit
1. Verify that the secondary unit is up and running.
2. Verify that the secondary unit is in secondary unit mode.
To do so:
Log in to the secondary unit as an administrator. Check that the unit is in
secondary unit mode. If it is not, follow the steps in the “Configuring the
secondary unit” section on page 89.
16 .4 .8 redoing the secondary and primary unit configuration
Where the secondary unit is verified as up and running, and is in
secondary unit mode, but the “Secondary unit not responding” or
“Secondary unit not replicating” notification persists, do the following:
1. Convert both the secondary and primary units to standalone mode.
To do so:
At both primary and secondary units, log in to the OmniView IP
5000HQ web interface. From the “Settings/Maintenance” menu, click
“Replication”. Select “Standalone Unit”.
2. Convert the secondary unit to secondary unit mode. See the
“Configuring the secondary unit” section on page 89.
3. Convert the primary unit to primary unit mode. See the “Configuring
the primary unit” section on page 90.
The system should now be operational.