Frequently asked questions, Equipment troubleshooting – Fluid Management 1500HS Accutinter User Manual
Page 38
Fluid Management Customer Service 1 . 800 . 462 . 2466
36 | Accutinter 1500
PROBLEM
FIRST CHECK:
ACTION
The machine is not
dispensing.
…Is the machine turned on
and plugged in?
Make sure the power cord is
plugged in.
Restart the machine:
1- Exit ColorPro.
2- Shut down the computer.
3- Press the reset switch on the
front of the keyboard tray.
4- Wait 30 seconds.
5- Turn the computer back on.
If the problem still persists, call
Customer Service.
There is no power.
…Is the machine turned on
and plugged in?
…Is there power at the
receptacle?
…Is the surge protector
turned on?
Make sure the power cord is
plugged in. Replace the power
cord is damaged.
Check the circuit breaker
Turn on the surge protector;
replace if necessary.
The printer is not printing.
…Is the power cord firmly
connected to the computer
and functioning properly?
…Is the USB cable
connected at both ends?
Make sure the printing device
is properly connected.
Unplug the power to the printer
for 30 seconds and then
replug. Try to print again.
Restart the computer. After
restarting, print again.
If you still have problems, after
following these suggestions,
contact the printer manufacturer
at
1.800.426.7827
The motor is running
erratically or not at all.
…Is the dispenser on a
dedicated line?
If no, plug the dispenser into a
dedicated 115 or 220 Volt line.
Frequently Asked Questions
Equipment troubleshooting