Fluid Management 1500HS Accutinter - Manual (Page 41)

Fluid Management Customer Service 1 . 800 . 462 . 2466
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Accutinter 1500 | 39
Frequently Asked Questions
ColorPro Troubleshooting
PROBLEM FIRST CHECK:
A message in ColorPro
says, “Encoder pulse
failure. Motor failed on
canister containing...”
ƒ Call Customer Service.
The optional barcode
scanner does not work...
ƒ You must have ColorPro Professional for barcoding capability;
ƒ Make sure the Barcode Scanning Enabled box is checked in
FM_Customizer ( see pages 14-15 ).
If you suspect a problem
with the label printer...
ƒ Contact the printer manufacturer at 1.800.426.7827
If you suspect a problem
with the colorants...
ƒ Contact your department manager or store manager.