CounterPath Bria 3.1 for Windows User Guide - Retail Deployments - Manual (Page 21)

Bria 3 for Windows User Guide – Retail Deployments
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3.4 Handling Incoming Calls
Bria must be running to answer incoming calls. (If Bria is not running, incoming calls may be directed to
voicemail; check with your VoIP service provider.)
As soon as an incoming call is received, a call panel appears, showing information about the call.
In addition, the Call Alert box appears, even if Bria is minimized. For information on setting call alert
preferences, see page 65.
Action From the... Description
Answer Call panel or Call Alert box Click Answer.
If you are on another call, that first call is automatically put on hold. You are
now talking to the new caller.
Call panel Click Forward; a call entry field appears.
Enter the name or number to forward to and click Forward Now.
Decline Call panel or Call Alert box Click Decline. There will be a busy signal. The call may be directed to
voicemail (if you have this service).
Video Call panel or Call Alert box The caller wants to include video.
Click to answer a video call and start sending your video immediately
Audio Call panel or Call Alert box The caller wants to include video.
Click to answer without video; if you want (and if you have a camera), you will
be able to add video later.
Click to answer a video call
and start sending your video
immediately Click to answer without video; if you
want (and if you have a camera), you
will be able to add video later.
This is the alert for a video call This is the alert for an audio-only call